Phygital within the Luxury Cosmetics Industry Luxury cosmetics brands integrating digital in-store: what fallouts for customers and corporations? / Caroline ANHALT / 2019

Titre : Phygital within the Luxury Cosmetics Industry Luxury cosmetics brands integrating digital in-store: what fallouts for customers and corporations? Type de document : Mémoire Auteurs : Caroline ANHALT, Auteur Année de publication : 2019 Importance : 62p. Note générale : Pour accéder aux fichiers PDF, merci de vous identifier sur le catalogue avec votre compte Office 365 via le bouton CONNEXION en haut de page. Langues : Anglais (eng) Mots-clés : Management POINT DE VENTE ; DEMATERIALISATION ; MARQUE ; VENTE A DISTANCE Résumé : "Physical retail isn't dead. Boring retail is". As highlighted by Steve Denis, Senior Contributor at Forbes, traditional retail business models are suffering from the expansion of online shopping, some physical stores are closing and some people would predict the impending death of physical retail. However, figures do not validate this trend; retail is growing and will continue to grow for the years to come, but the retail business models need to be reshaped. Customers no longer have to go in store for shopping, but they still like to do so for the experience. Thus, brands need to find solutions to re-enchant their point of sales and recreate the feeling of “love”. Note de contenu : Bibliogr. p.59-62 Programme : MSc International Master in Luxury Management Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=507306