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Customer journey in fine dining restaurants / Juliette OULMI / 2023
Titre : Customer journey in fine dining restaurants Type de document : Mémoire Auteurs : Juliette OULMI, Auteur Année de publication : 2023 Importance : 35 p. Note générale : Pour accéder aux fichiers PDF, merci de vous identifier sur le catalogue avec votre compte Office 365 via le bouton CONNEXION en haut de page. Langues : Anglais (eng) Mots-clés : Management
CONSOMMATEUR ; PLAT CUISINE SECTEUR ; RESTAURATION SECTEURProgramme : MSc Luxury Marketing Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=581733 How to create a cost-efficient supply chain for local sourcing restauration / Gauthier TAYLOR / 2021
Titre : How to create a cost-efficient supply chain for local sourcing restauration Type de document : Mémoire Auteurs : Gauthier TAYLOR, Auteur Année de publication : 2021 Importance : 20 p. Note générale : Pour accéder aux fichiers PDF, merci de vous identifier sur le catalogue avec votre compte Office 365 via le bouton CONNEXION en haut de page. Langues : Anglais (eng) Mots-clés : Management
FOURNISSEUR ; AIDE A LA DECISION ; CANAL DE DISTRIBUTION ; RESTAURATION SECTEUR ; RESEAU DE TELECOMMUNICATIONRésumé : Given the rising concerns about the environment, health and animal rights, companies that opt for a short-circuit supply chain are surging and are gaining in popularity.. The food industry and restauration are two price sensitive markets that should aim to reduce costs as much as possible. If massive economies of scales appeared as a solution, this shift raises the question of efficiency in short-circuit companies. Given that logistics have always been a key for any company’s success, by creating value, mainly for the customer, as well as suppliers and shareholders, we should look for improvements in logistics to help us achieve a greater efficiency to gain in competitiveness. The value created by supply chain activities is mainly expressed in terms of time and space. An efficient logistics administration visualizes each activity throughout the supply chain as a continuous contribution to the process of added value (Ballou, 2004). Many problems of economic decision concern the selection and/or placement of determined facilities to serve the given demand in an efficient manner (Vygen, 2005), as well as the coordination and control of adequate routes for the optimal provision from the suppliers to the point of consumption. Seeing as transportation and distribution processes tend to represent from 10% to 20% of the final cost of goods, having an efficient logistics system can produce substantial savings for the company (Erin Chancey et ali, 2017).
The objective of this paper is the practical application of a supplier selection that shall minimize transportation cost and time while also respecting quantity and price of goods constraints by redesigning routes between the restaurant and the necessary suppliers by the means of mathematical models.Programme : MSc Supply Chain Management Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=538546 Present situation and development strategy of service marketing in China's catering industry / Shuiyi GAO / 2021
Titre : Present situation and development strategy of service marketing in China's catering industry Type de document : Mémoire Auteurs : Shuiyi GAO, Auteur Année de publication : 2021 Importance : 33 p. Note générale : Pour accéder aux fichiers PDF, merci de vous identifier sur le catalogue avec votre compte Office 365 via le bouton CONNEXION en haut de page. Langues : Anglais (eng) Mots-clés : Management
MARKETING STRATEGIQUE ; RESTAURATION SECTEURRésumé : China's tertiary industry is developing rapidly with the progress of the society and The Times, and the catering industry is playing a more and more significant part in China's national economy. In the past few years, China's catering industry has developed unexpectedly. In line with the corresponding statistics, the catering industry grew by more than 10 percentage points faster than other industries. We can see that China is in a stage of great development of catering industry, with enormous market potential and wide prospects. Programme : MSc Marketing French Excellence Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=538651 What are the impacts of rebranding on consumer perceptions and attitudes in the food industry, in France ? / Alexia PEROUELLE / 2021
Titre : What are the impacts of rebranding on consumer perceptions and attitudes in the food industry, in France ? Type de document : Mémoire Auteurs : Alexia PEROUELLE, Auteur Année de publication : 2021 Importance : 27 p. Note générale : Pour accéder aux fichiers PDF, merci de vous identifier sur le catalogue avec votre compte Office 365 via le bouton CONNEXION en haut de page. Langues : Anglais (eng) Mots-clés : Management
CONSOMMATEUR ; GRANDE DISTRIBUTION SECTEUR ; RESTAURATION SECTEURRésumé : In recent years, the consumption habits and the consumer criteria have changed significantly. This evolution has been strongly accelerated since the confinements due to the COVID-19. PwC noticed that price remains the most important criteria (43%) for French consumers. However, two new criteria have emerged since last year: from now on, consumers give importance to the French origin of their products (32%), and they favor their health and organic products (20%), even though this means paying more. People tend to cook more, and young adults are the ones paying the more attention to the environmental impact of the products. As the virus also impacted the local economy, consumers now want to support local vendors that suffered during this period (62%), and since the pandemic, 55% of consumers declare their consumption habits have changed. As a result, French people eat healthier (37%), more local (21%), and buy more organic products (12%). As stated by OpinionWay, 60% of French people consume vegetarian meals and the meat consumption is in decline.
Nonetheless, several researchers, including Kanama and Nakazawa (2017), confirm that innovation in the food industry is lower compared to other industries, and that more value is attributed to history, tradition, and culture. In order to adapt to the considerable changes in consumer expectations, brands are extending their product offering and repositioning themselves in the market. This is done by rebranding; in other words, by modifying existing or adding new brand elements to create a new image or a different position in the stakeholders’ minds, and for competitors, a distinctive brand identity (Merrilees and Miller, 2008). Indeed, to stay attractive and to make sure customers have the right thoughts towards a brand, brands often rebrand themselves (Collinson, 2019).Programme : MSc Marketing French Excellence Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=538636 Le QG des Avenjoueurs : Creating New Value Using the Lag-User Method / Maxence RIMBAULT / 2020
Titre : Le QG des Avenjoueurs : Creating New Value Using the Lag-User Method Type de document : Mémoire Auteurs : Maxence RIMBAULT, Auteur Année de publication : 2020 Importance : 15 p. Note générale : Pour accéder aux fichiers PDF, merci de vous identifier sur le catalogue avec votre compte Office 365 via le bouton CONNEXION en haut de page. Langues : Anglais (eng) Mots-clés : Management
BAR SECTEUR ; JEU ; SERVICE ; INNOVATIONRésumé : QG des Avenjoueurs is a bar that offers board game rental for a fee in the form of consumption of food or drink. This bar is made up of a loyal customers and new arrivals who come less often. The present work seeks to highlight the improvement or development of new services based on the example of late adopters from QG des Avenjoueurs. This exercise takes the point of view of Maxence Rimbault, a student from Neoma than follows the steps of the Lag-User method to extract from the late adopters new development ideas. The results are given through the report of the three focus groups done with nine late adopters.
Late adopters report that the space within the bar is insufficient and would require the rearrangement of the space or a new location. Late adopters find hard to be willing to discover new games and experience new sensations. Thus a process to encourage customers to try new boardgames would be useful. The results support and divide the plans of the director.Programme : PGE-Rouen Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=531708 Consumers' perception of a nutritional display in restaurants / Charlotte NOVELLA / 2019PermalinkHOW DO CHEFS INFLUENCE THEIR AUDIENCE'S FOOD PREFERENCES BY SHARING THEIR SUSTAINABLE CHOICES ON MEDIA? / Flore DEGHAYE / 2019PermalinkRestaurant & Bar Marketing II: Hacking Human Nature / Erik SHELLENBERGER / 2019PermalinkL’engagement des collaborateurs en entreprise / Enzo ACHILLI / 2018PermalinkGastronomie et marché de masse : le duo infernal / Léa DREYFUS / 2016PermalinkRenouveau et mise en avant de la haute gastronomie en France : quels impacts pour les potentiels consommateurs de la génération Y ? / Marion GENOT / 2016PermalinkDans le noir ? / Edouard BROGLIE (DE) / Harlow : PEARSON (2014)PermalinkPermalinkHospitality and restaurant marketing with answer sheet / Pearson (2013)PermalinkOuvrez un restaurant ! / AGENCE POUR LA CREATION D'ENTREPRISES (APCE) / Paris : LES EDITIONS D'ORGANISATION (2010)Permalink
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