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Titre : Corporate branding : areas, arenas and approaches Type de document : Livre Auteurs : T.C. MELEWAR, Éditeur scientifique ; S. F. Syed. ALWI, Éditeur scientifique Editeur : New York : ROUTLEDGE Année de publication : 2015 Importance : xxiii, 261 p. ISBN/ISSN/EAN : 978-0-415-72112-7 Prix : 53 EUR Note générale : Bibliogr. à chaque fin de chap. Index. Langues : Anglais (eng) Mots-clés : Management
GESTION DU MARKETING ; MARQUE ; PUBLICITERésumé : "A strong corporate image has power in a competitive marketplace. Its influence on reputational value and customer decision-making is only now beginning to be understood. Interest in corporate branding is exploding as marketing academics and professionals begin to realise how it can boost business performance in measurable ways. For example, it promotes customer patronage without expensive advertising and raises profitability by enabling companies to leverage their brand image when buying from particular sources.Yet there are few empirical studies available to clarify its basic tenets and fewer still that help us understand corporate branding in different parts of the world. Existing books focus mainly on conceptual ideas and real-life examples. Corporate Branding: Areas, Arenas and Approaches is a unique take on corporate branding that provides a global overview through rigorous research of different geographical areas across industries. An international range of leading scholars contribute their coverage across three clear themes:Area: Geographical areas across the globe including the UK, US, Europe and AsiaArena: A variety of commercial and not-for-profit sectors, both B2B and B2C Approach: Methodological approaches to brand research design, including qualitative, quantitative, case studies, interpretivistic and social narrative. These three themes enable the reader to consider corporate branding from more perspectives and in more ways than any other corporate branding book. The result is an understanding of this strategically important, growing subject that can't be found anywhere else. This book is an essential read for any branding student or interested professional. "-- "A strong corporate image has power in a competitive marketplace. Its influence on reputational value and customer decision-making is only now beginning to be understood. Interest in corporate branding is exploding as marketing academics and professionals begin to realise how it can boost business performance in measurable ways. For example, it promotes customer patronage without expensive advertising and raises profitability by enabling companies to leverage their brand image when buying from particular sources. Yet there are few empirical studies available to clarify its basic tenets and fewer still that help us understand corporate branding in different parts of the world. Existing books focus mainly on conceptual ideas and real-life examples. Corporate Branding: Areas, Arenas and Approaches is a unique take on corporate branding that provides a global overview through rigorous research of different geographical areas across industries. An international range of leading scholars contribute their coverage across three clear themes: Area: Geographical areas across the globe including the UK, US, Europe and Asia Arena: A variety of commercial and not-for-profit sectors, both B2B and B2C Approach: Methodological approaches to brand research design, including qualitative, quantitative, case studies, interpretivistic and social narrative. These three themes enable the reader to consider corporate branding from more perspectives and in more ways than any other corporate branding book. The result is an understanding of this strategically important, growing subject that can't be found anywhere else. This book is an essential read for any branding student or interested professional"-- Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=157539 Exemplaires(1)
Code-barres Cote Support Localisation Section Disponibilité 048973 658.82/MEL Livre Library Campus de Reims Salle de lecture Disponible
Titre : Creating value : the theory and practice of marketing semiotics research Type de document : Livre Auteurs : Laura R. OSWALD, Auteur Editeur : OXFORD UNIVERSITY PRESS Année de publication : 2015 Importance : xiv, 189 p. ISBN/ISSN/EAN : 978-0-19-965726-1 Prix : 30 EUR Note générale : Bibliogr. p.165-179. Index. Langues : Anglais (eng) Mots-clés : Management
GESTION DU MARKETING ; MARQUE ; IMAGE DE MARQUERésumé :
To leverage the power of brand meaning or semiotics, management needs a research approach that taps into consumers' experiences, cultural perspectives, and emotional intelligence. This book presents just such an approach by decoding the cultural myths, social networks and deep experiences consumers associate with marketing signs, spaces and ritualsPermalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=156911 Exemplaires(1)
Code-barres Cote Support Localisation Section Disponibilité 048346 658.8/OSW Livre Library Campus de Reims Salle de lecture Disponible
Titre : Du crosscanal à l'omnicanal : La digitalisation de la relation client Type de document : Livre Auteurs : Bertrand BELVAUX ; Jean-François NOTEBAERT Editeur : PARIS : DUNOD Année de publication : 2015 Importance : 185 p. Présentation : ill. ISBN/ISSN/EAN : 978-2-10-072079-8 Prix : 20.90 EUR Langues : Français (fre) Mots-clés : Management
GESTION DE LA RELATION CLIENT ; INNOVATION TECHNOLOGIQUE ; MARKETING STRATEGIQUE ; GESTION DU MARKETINGIndex. décimale : 121.54 GESTION DE LA RELATION CLIENT Résumé : S'appuyant sur des travaux de recherche, des exemples de différents secteurs et des avis d'experts, les auteurs font le point sur l'importance du numérique dans les usages de consommation et dans la stratégie marketing des entreprises ; la manière dont les entreprises intègrent des canaux digitaux ; la capacité de la stratégie omnical à créer de la valeur pour le client et à établir de nouvelles relations entre l'entreprise et les consommateurs ; les conséquences organisationnelles de l'intégration des canaux. Note de contenu : Bibliogr. p. 171-176, index Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=113790 Exemplaires(3)
Code-barres Cote Support Localisation Section Disponibilité 049650 658.8/NOT Livre Library Campus de Reims Salle de lecture Disponible J4490 121.54 BEL Livre Library Campus de Rouen Salle de lecture Disponible J4491 121.54 BEL Livre Library Campus de Rouen Salle de lecture Disponible
Titre : Le cycle de vie des produits et les quatre phases-clés : : Quelles stratégies supporter, à quel moment et pour quel produit ? Type de document : e-book Auteurs : Makki LAYAL, Auteur Editeur : 50 MINUTES Année de publication : 2015 Importance : 32 p. ISBN/ISSN/EAN : 978-2-8062-6240-0 Prix : 98 EUR Langues : Français (fre) Mots-clés : Management
GESTION DU MARKETING ; MICROECONOMIE ; PRODUIT ; STRATEGIERésumé : Un guide pratique et accessible pour comprendre le concept de cycle de vie des produitsConceptualisé par l'économiste Raymond Vernon, le modèle de cycle de vie des produits comprend, à l'image d'une existence humaine, un développement en quatre phases majeures : le lancement/la naissance, la croissance, la maturité et le déclin. À la fois simple et universelle, la courbe de vie d'un produit permet dès lors aux entreprises de répartir stratégiquement leurs ressources et de travailler leur discours marketing en fonction des stades et de la réceptivité des clients. Ce livre vous aidera à :• visualiser la courbe de vie d'un produit• adapter votre stratégie marketing ainsi que votre discours commercial en fonction des phases que connaît le produit• privilégier l'expérience client• et bien plus encore!Le mot de l'éditeur : « Avec l'auteur, Layal Makki, nous avons cherché à présenter un concept majeur qui, par sa simplicité et son aspect universel, sous-tend de nombreuses réflexions marketing et stratégiques en entreprise. En visualisant davantage les phases de vie de leurs produits, les managers parviennent dès lors à mieux anticiper les déclins en proposant des stratégies de relance ou d'abandon au profit d'un nouveau produit. »Juliette NèveÀ PROPOS DE LA SÉRIE 50MINUTES | Gestion & MarketingLa série « Gestion & Marketing » de la collection 50MINUTES fournit des outils pour comprendre rapidement de nombreuses théories et les concepts qui façonnent le monde économique d'aujourd'hui. Nous avons conçu la collection en pensant aux nombreux professionnels obligés de se former en permanence en économie, en management, en stratégie ou en marketing. Nos auteurs combinent des éléments de théorie, des études de cas et de nombreux exemples pratiques pour permettre aux lecteurs de développer leurs compétences et leur expertise. Nombre d'accès : 1 En ligne : http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk& [...] Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=232518
Titre : Decoding the irrational consumer : how to commission, run and generate insights from neuromarketing research Type de document : Livre Auteurs : Darren BRIDGER, Auteur Editeur : Kogan Page Année de publication : 2015 Importance : 210 p. ISBN/ISSN/EAN : 978-0-7494-7384-6 Prix : 45 EUR Note générale : Glossaire. Index. Langues : Anglais (eng) Mots-clés : Management
GESTION DU MARKETING ; PUBLICITE ; COMPORTEMENT DU CONSOMMATEURRésumé : "New developments in the behavioral sciences have revealed that most people do not accurately self-report their motivations. It is now understood that decision making is driven by emotions and the subconscious, rather than by purely rational calculations. Asking direct questions, as the global marketing and advertising research industry has previously depended on, is no longer enough. Instead, the industry requires a new generation of research tools, such as: behavioral economics, eye-tracking, implicit response measures, and facial coding to find the truth behind what consumers are saying. Decoding the Irrational Consumer provides marketers and researchers with an overview of each of these new research tools and techniques, their individual strengths and weaknesses, and how they can be used to generate consumer insights. Chapter topics cover: key principles and applications, facial coding, heuristics, behavioral experiments, biometric data, prediction markets, creating smarter surveys, and how to combine techniques. An accompanying website will include interviews with industry leaders, example projects, and an annotated bibliography"-- "Marketers increasingly understand that consumer decisions are often irrational, emotional and subconscious. A new generation of research tools, including behavioral economics, eye-tracking, implicit response measures, and facial coding can measure and illuminate these irrational drives. However, whilst there are many books on this subject, none cover all these techniques and the key theories in a way that helps marketers become neuroliterate. Decoding the Irrational Consumer will equip marketers and researchers with an understanding of each neuromarketing tool, its relative strengths and weaknesses, and how to use it to generate consumer insights. Decoding the Irrational Consumer demonstrates how to interpret data and turn it into actionable insights. It explains the pros and cons of each data-source, and when to use them. Finally, it explains when and how data from different sources can be combined. By reading this book, practitioners will have all the key conceptual and theoretical tools to take control of understanding subconscious responses. From briefing the data-processing people, to conferring with neuroscientists and technicians, they will be in the best position to glean practical insights from the data. About the series: The Marketing Science series makes difficult topics accessible to marketing students and practitioners by grounding them in business reality. Each book is written by an expert in the field and includes case studies and illustrations enabling marketers to gain confidence in applying the tools and techniques and in commissioning external research"-- Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=158331 Exemplaires(1)
Code-barres Cote Support Localisation Section Disponibilité 050696 658.834/BRI Livre Library Campus de Reims Salle de lecture Disponible PermalinkL'essentiel du management des entreprises / Samuel JOSIEN / Paris : GUALINO-LEXTENSO ÉDITIONS (2015)
PermalinkPermalinkLes fiches outils des réseaux sociaux / François SCHEID / Paris : LES EDITIONS D'ORGANISATION (2015)
PermalinkPermalinkPermalinkManagement des organisations à but non lucratif / Hans LICHTSTEINER / PRESSES POLYTECHNIQUES ET UNIVERSITAIRES ROMANDES (PPUR) (2015)
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