Mots-clés
Documents disponibles dans cette catégorie (23)



Etendre la recherche sur niveau(x) vers le haut et vers le bas
Determinants of E-customer satisfaction in the process of planning a trip: A comparison between online travel agencies and travel apps service suppliers / Allison MONAR / 2023
Titre : Determinants of E-customer satisfaction in the process of planning a trip: A comparison between online travel agencies and travel apps service suppliers Type de document : Mémoire Auteurs : Allison MONAR, Auteur Année de publication : 2023 Importance : 27 p. Note générale : Pour accéder aux fichiers PDF, merci de vous identifier sur le catalogue avec votre compte Office 365 via le bouton CONNEXION en haut de page. Langues : Anglais (eng) Mots-clés : Management
TOURISME SECTEUR ; SATISFACTION ; APPLICATION MOBILERésumé : In recent years, the internet has transformed into a thriving marketplace for many industries, including the hospitality sector. Even online travel agencies, such as Booking, Expedia, and Trivago, have emerged as dominant players, offering a range of services to simplify the travel booking process for consumers. Additionally, technological advances, particularly smartphones and tablets, have led to the proliferation of travel apps with innovative features, providing users with a user-friendly and
interactive experience.Programme : MSc Marketing French Excellence Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=581942 How are digitalization and mobile apps reinventing the in-store customer experience? / Lise RAMADIER / 2022
Titre : How are digitalization and mobile apps reinventing the in-store customer experience? Type de document : Mémoire Auteurs : Lise RAMADIER, Auteur Année de publication : 2022 Importance : 28 p. Note générale : Pour accéder aux fichier PDF, merci de vous identifier sur le catalogue de votre compte Office 365 via le bouton CONNEXION en haut de page Langues : Anglais (eng) Mots-clés : Management
APPLICATION MOBILE ; MARKETING EXPERIENTIEL ; TECHNOLOGIEProgramme : MSc International Marketing & Brand Management Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=567378
Titre : Mobile application for physical activities during the covid 19 crisis Type de document : Mémoire Auteurs : Maude OLLIVIER, Auteur Année de publication : 2021 Importance : 43 p. Note générale : Pour accéder aux fichiers PDF, merci de vous identifier sur le catalogue avec votre compte Office 365 via le bouton CONNEXION en haut de page. Langues : Anglais (eng) Mots-clés : Management
SPORT ; APPLICATION MOBILE ; CRISE ECONOMIQUERésumé : The advent of technology in our daily lives and the digitalization of all systems are the essence of the digital marketing challenges we face. It is increasingly a question of knowing how to handle technological tools as precisely as possible to optimize the accuracy of commercial targets, to understand the consumer and to get as close as possible to them. The current global pandemic reinforces this need for continuous connectivity and optimal management of our IT systems, if only for the massive adoption of teleworking. In this context, our study aims to investigate the use of mobile applications in the context of physical and sports activities. In this sense, we tried to answer the following research question: How can mobile applications be a tool to promote physical activity or sport, especially since the Covid-19 crisis? To achieve this, we carried out a literary research study as well as a quantitative study by means of a questionnaire. Finally, we analyzed the results found and drew conclusions to this work. Programme : PGE-Rouen Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=538483 Educating consumers about the composition of their cosmetic products thanks to inci beauty smartphone scan application / Justine MOYA / 2020
Titre : Educating consumers about the composition of their cosmetic products thanks to inci beauty smartphone scan application Type de document : Mémoire Auteurs : Justine MOYA, Auteur Année de publication : 2020 Importance : 35 p. Note générale : Pour accéder aux fichiers PDF, merci de vous identifier sur le catalogue avec votre compte Office 365 via le bouton CONNEXION en haut de page. Langues : Anglais (eng) Mots-clés : Management
COSMETIQUE ET PARFUMERIE SECTEUR ; TELEPHONIE ; APPLICATION MOBILE ; CONSOMMATEURRésumé : Since a few years now there has been a growing interest for consumers in having a greener and healthier consumption. This phenomenon which began with food products has progressively extended to cosmetics and personal care products. However, because of misleading health claims and difficulty to understand products’ composition, it is not easy for consumers to make well-informed purchase decisions. This highlights the need to educate consumers about the components included in their products. In order to help them, ever more health smartphone applications have been launched and more particularly scan applications. INCI Beauty is one of them and is dedicated to cosmetics and personal care products. Therefore, this paper will focus on the following research question: Can a smartphone application, such as INCI Beauty, educate consumers about the composition of their cosmetic products and help them making informed purchase decisions? To answer this question a quantitative study has been conducted via an electronic survey. The following results have been found: the scan application INCI Beauty could be a relevant solution to educate consumers about composition of their cosmetic products as its expertise influences consumers’ brand image perception and purchase intention. However, surprisingly, consumers don’t really consider to adopt it. This paradox could be the object of further researches. Programme : PGE-Reims Spécialisation : Marketing - Parcours Brand Development Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=529791 Stress and mHealth apps for mindfulness meditation: A cross-country comparison / María José PLAZAS SANDOVAL / 2020
Titre : Stress and mHealth apps for mindfulness meditation: A cross-country comparison : Innovative solutions for consumer health and well-being Type de document : Mémoire Auteurs : María José PLAZAS SANDOVAL, Auteur Année de publication : 2020 Importance : 61 p. Note générale : Pour accéder aux fichiers PDF, merci de vous identifier sur le catalogue avec votre compte Office 365 via le bouton CONNEXION en haut de page. Langues : Anglais (eng) Mots-clés : Management
SANTE ; POPULATION ; APPLICATION MOBILERésumé : Background Named by the World Health Organization as “The Health Epidemic of the 21st
century”, stress affects the worldwide population indistinctly of their context and conditions.
Expensive and limited treatments for it have led to the emergence of mindfulness meditation
applications (MM apps) as an alternative way of treatment to enhance wellbeing. Current
investigation has focused on effectiveness, specific populations and has not involve priority
decisions such as the willingness of people to incorporate this mechanism as a different way
to reduce stress.
Methods A cross-national online survey was conducted: two hundred and fifty-seven people
from Colombia and France participate on it. Divided in three sections -stress, familiarity with
mindfulness meditation, experience with MM apps- with unique, multiple, and Likert-scale
type questions, the questionnaire was distributed during one month through social media.
Results Stress source, frequency, experience, and mechanisms to manage it are greatly
common among countries. Short-term engagement, duration and frequency of use are
similar too. Colombians who had use a MM app perceive greater improvement in their
wellbeing than French, and are also more likely to introduce to their life’s MM apps as an
alternative way to reduce stress and enhance wellbeing.
Conclusion The present study is a contribution to the investigations related with stress and
mHealth applications, and it is the starting point for marketers to evaluate if this kind of
applications that are offered as an only global mechanism fit each country’s needs.Programme : PGE-Rouen Spécialisation : Marketing - Parcours Brand Development Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=531064 PermalinkThe long-term impact of sport applications on consumers' motivation and physical performance / Solène CHAMPEIX / 2020
PermalinkPermalinkInnovation resistance from consumer in the food delivery applications context / Valentin BERGERON / 2019
PermalinkWhich factors influence late adopters in their resistance to digital innovation regarding ride sharing applications? / Vincent FOURAGE / 2019
PermalinkPermalinkPermalinkPermalinkInteraction Flow Modeling Language / Marco BRAMBILLA / San Francisco : MORGAN KAUFMANN PUBLISHERS (2015)
PermalinkPermalink

-
59 Rue Taittinger, 51100 Reims
-
00 33 (0)3 26 77 46 15
-
Library Campus Reims
-
1 Rue du Maréchal Juin, BP 215
76825 Mont Saint Aignan cedex -
00 33 (0)2 32 82 58 26
-