| Résumé : |
A decade of swift and stunning change has profoundly affected the psychology of how, when, and why we shop and buy. In Decoding the new consumer mind, award-winning consumer psychologist Kit Yarrow shares surprising insights about the new motivations and behaviors of shoppers, taking marketers where they need to be today : into the deeply psychological and often unconscious relationships that people have with products, retailers, marketing communications, and brands.
Drawing on hundreds of consumer interviews and shop-alongs, Yarrow reveals the trends that define our transformed behavior. For example, when we shop we show greater emotionality, hunting for more intense experiences and seeking relief and distraction online. A profound sense of isolation and individualism shapes the way we express ourselves and connect with brands and retailers. Neurological research even suggests that our brains are rewired, altering what we crave, how we think, and where our attention goes. |
Ajouter le résultat dans votre panier Faire une suggestion Affiner la rechercheDecoding the new consumer mind / JOSSEY-BASS (2014)
