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Auteur Maya HU-CHAN |
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Saving Face : How to Preserve Dignity and Build Trust Ed. 1 / Maya HU-CHAN / Berrett-Koehler Publishers (2020)
Titre : Saving Face : How to Preserve Dignity and Build Trust Ed. 1 Type de document : e-book Auteurs : Maya HU-CHAN Editeur : Berrett-Koehler Publishers Année de publication : 2020 ISBN/ISSN/EAN : 9781523088607 Note générale : copyrighted Langues : Anglais (eng) Résumé : Organizations now need to attract, retain, and motivate teams and employees across distance, time zones, and cultural differences. Building authentic and lasting human relations may be the most important calling for leaders in this century. According to management and global leadership specialist Maya Hu-Chan, the concept of “saving face” can help any leader preserve dignity and create more empathetic cross-cultural relationships. “Face” represents one's self-esteem, self-worth, identity, reputation, status, pride, and dignity. Saving face is often understood as saving someone from embarrassment, but it's also about developing an understanding of the background and motivations of others to discover the unique facets we all possess. Without that understanding, we risk causing others to lose face without even knowing it. Hu-Chan explains saving face through anecdotes and practical tools, such as her BUILD leadership model (Benevolence, Understanding, Interacting, Learning, and Delivery). This book illustrates how we can give face to create positive first impressions, avoid causing others to lose face, and, most importantly, build trust and lasting relationships inside and outside the workplace. Nombre d'accès : Illimité En ligne : http://library.ez.neoma-bs.fr/login?url=https://www.scholarvox.com/book/88884369 Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=508462
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