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GOWER
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Demystifying communications risk / Mark JOHNSON / Farnham : GOWER (2012)
Titre : Demystifying communications risk : A guide to revenue risk management in the communications sector Type de document : Livre Auteurs : Mark JOHNSON, Auteur Editeur : Farnham : GOWER Année de publication : 2012 Importance : XXII; 244 p. ISBN/ISSN/EAN : 978-1-4094-2941-8 Prix : 84 EUR Note générale : Index. Langues : Anglais (eng) Mots-clés : Management
MANAGEMENT DU RISQUE ; COMMUNICATIONRésumé : The rapid pace and increasing convergence of internet, phone and other communications technologies has created extraordinary opportunities for business but the complexity of these new service mixes creates parallel opportunities for fraud and revenue leakage. Companies seeking to use communications technology as a delivery or payment platform for digital services are particularly at risk. They need to understand both their strategic and operational risks as well as those affecting their stakeholders - partners and customers. Effective risk management is as much about awareness, culture, training and organization as it is about technology. Mark Johnson's practical guide, "Demystifying Communications Risk", highlights cases from a wide range of geographies and cultures and is designed to raise awareness of the multi-faceted and often complex forms that operational revenue risks take in the communications sector. It provides managers with an understanding of the nature and implications of the risks they face and the human, organizational and technological approaches that can help avoid or mitigate them Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=153963 Exemplaires (1)
Code-barres Cote Support Localisation Section Disponibilité 040980 384.068/JOH Livre Library Campus de Reims Salle de lecture Disponible Design for transport / Mike TOVEY / Farnham : GOWER (2012)
Titre : Design for transport : a user-centred approach to vehicle design and travel Type de document : Livre Auteurs : Mike TOVEY Editeur : Farnham : GOWER Année de publication : 2012 Importance : XIX; 381 p. ISBN/ISSN/EAN : 978-1-4094-3325-5 Prix : 105 EUR Note générale : Index. Langues : Anglais (eng) Mots-clés : Management
TRANSPORT ; DEVELOPPEMENT DURABLE ; ESTHETIQUE INDUSTRIELLE ; AUTOMOBILE SECTEURRésumé : The central premise of Design for Transport is that the designer's role is to approach design for transport from the point of view of the user. People have a collection of wants and needs and a significant proportion of them are to do with their requirements for mobility. The authors show how creative designers can take a user-focused approach for a wide range of types of transport products and systems. In so doing their starting point is one of creative dissatisfaction with what is currently available, and their specialist capability is in imagining and developing new solutions which respond to that opportunity. How this is tackled varies depending on the context, and the variety of solutions produced reflects the different aspirations and needs of the people they are designing for.
The chapters cover user needs and transport, design and the transport system, transport design case studies, and the case for the automobile. A conclusion briefly signals what the future for transport design might be.
Lavishly illustrated throughout in four-colour, Design for Transport, is an imaginative and rigorous guide to how designers can take a user-centred and socially responsible approach to tackling a range of types of transport, from systems to products and from bicycles to automobiles, demonstrating a rich array of solutions through case studies.Note de contenu : Introduction, Michael Tovey; Section 1 User Needs and Transport: User-centred transport design and user needs, Andrée Woodcock; User-centred information design for the traveller, Clive Richards. Section 2 Design and the Transport System: Transport planning, Stephen Potter; Transport interchanges and the integration design challenge, Stephen Potter. Section 3 Transport Design Case Studies: Design for public transport, Elaine Mackie; Bicycle design: creativity and innovation, Robin Roy and Michael Tovey; Microcars, Brian Clough; The design and development of Microcab: a case study, Michael Tovey. Section 4 Transport Design: the Case for the Automobile: Designer's role in the automobile industry, Michael Tovey; Integrating design and engineering in developing vehicles, Michael Dickison; Designing the interface, Tom Wellings; Passports to a community of practice, Jane Osmond; Conclusions: transport design in the future, Michael Tovey; Index. Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=154026 Exemplaires (1)
Code-barres Cote Support Localisation Section Disponibilité 044020 629.046/TOV Livre Library Campus de Reims Salle de lecture Disponible e-Negotiations / Nicholas HARKIOLAKIS / Farnham : GOWER (2012)
Titre : e-Negotiations : networking and cross-cultural business transactions Type de document : Livre Auteurs : Nicholas HARKIOLAKIS, Auteur ; Daphne HALKIAS, Auteur ; Sam ABADIR, Auteur Editeur : Farnham : GOWER Année de publication : 2012 Importance : XII ; 228 p. ISBN/ISSN/EAN : 978-1-4094-0196-4 Prix : 77 EUR Note générale : Bibliogr. p.215-222. Index. Langues : Anglais (eng) Mots-clés : Management
NEGOCIATION COMMERCIALE ; COMMUNICATION ; COMMERCE ELECTRONIQUERésumé : In recent years, globalization, the telecommunications boom and the ever increasing need for today's professionals to conduct cross-cultural business transactions has led to a new way of negotiating, bargaining, and resolving disputes. Here, Dr Harkiolakis and his colleagues compare and contrast e-negotiation as it is in the 21st century with traditional face-to-face negotiation. Informative case studies illustrate how cross-cultural negotiations can be managed through modern channels of social influence and information-sharing and shed light on the critical social, cognitive and behavioural role of the negotiator in resolving on line, cross-cultural, conflicts and disputes, and generally in bargaining and negotiation. Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=153999 Exemplaires (1)
Code-barres Cote Support Localisation Section Disponibilité 044006 658.405/HAR Livre Library Campus de Reims Salle de lecture Disponible Effective multi-unit leadership / Chris EDGER / Farnham : GOWER (2012)
Titre : Effective multi-unit leadership : Local Leadership in multi-site situations Type de document : Livre Auteurs : Chris EDGER, Auteur Editeur : Farnham : GOWER Année de publication : 2012 Importance : XXII; 304 p. ISBN/ISSN/EAN : 978-1-4094-2432-1 Prix : 91 € Note générale : Bibliogr. p.269-289. Index. Langues : Anglais (eng) Mots-clés : Management
LEADERSHIP ; MANAGEMENTPermalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=153634 Exemplaires (2)
Code-barres Cote Support Localisation Section Disponibilité 041641 658.402/EDG Livre Library Campus de Reims Salle de lecture Disponible 044828 658.402/EDG Livre Library Campus de Reims Salle de lecture Disponible
Titre : Entrepreneurship and Sustainability : Business Solutions for Poverty Alleviation from Around the World Type de document : e-book Auteurs : Daphne HALKIAS, Éditeur scientifique ; Paul W. THURMAN, Éditeur scientifique Editeur : Farnham : GOWER Année de publication : 2012 Importance : XXVI; 244 p. ISBN/ISSN/EAN : 978-1-4094-2874-9 Note générale : Index. Langues : Anglais (eng) Mots-clés candidats : SUSTAINABLE DEVELOPMENT DESARROLLO SOSTENIBLE DEVELOPPEMENT DURABLE SOCIAL ENTREPRENEURSHIP EMPRENDIMIENTO SOCIAL ENTREPRENEURIAT SOCIAL Résumé : In "Entrepreneurship and Sustainability" the editors and contributors challenge the notion that not-for-profit social entrepreneurship is the only sort that can lead to the alleviation of poverty. Entrepreneurship for profit is not just about the entrepreneur doing well. Entrepreneurs worldwide are leading successful for - profit ventures which contribute to poverty alleviation in their communities. With the challenge of global poverty before them, entrepreneurs continue to develop innovative, business-oriented ventures that deliver promising solutions to this complex and urgent agenda. This book explores how best to bring commercial investors together with those who are best placed to reach the poorest customers. With case studies from around the World, the focus of the contributions is on the new breed of entrepreneurs who are blending a profit motive with a desire to make a difference in their communities and beyond borders. A number of the contributions here also recognize that whilst much research has been devoted to poverty alleviation in developing countries, this is only part of the story. Studies in this volume also focus upon enterprise solutions to poverty in pockets of significant deprivation in high-income countries, such as the Appalachia region of the US, in parts of Europe, and the richer Asian countries. Much has been written about the achievements of socially orientated non-profit microfinance institutions. This valuable, academically rigorous but accessible book will help academics, policy makers, and business people consider what the next generation of more commercially orientated banks for the 'bottom billion' might look like. Nombre d'accès : 1 En ligne : http://www.vlebooks.com/vleweb/product/openreader?id=Neoma&accId=9169105&isbn=97 [...] Permalink : https://cataloguelibrary.neoma-bs.fr/index.php?lvl=notice_display&id=110883 Entrepreneurship, innovation and business clusters / Panos G. PIPEROPOULOS / Farnham : GOWER (2012)PermalinkForeign direct investment / Daniel NICHOLLS / Farnham : GOWER (2012)PermalinkFraud / Alan DOIG / Farnham : GOWER (2012)PermalinkGovernment, SMEs and entrepreneurship development / Robert A. BLACKBURN / Farnham : GOWER (2012)PermalinkHuman resources or human capital ? / Andrew MAYO / Farnham : GOWER (2012)PermalinkInnovative thinking in risk, crisis, and disaster management / Simon BENNETT / Farnham : GOWER (2012)PermalinkIslamic values and management practices / Maqbouleh M. HAMMOUDEH / Farnham : GOWER (2012)PermalinkLean and Digitize / Bernardo NICOLETTI / Farnham : GOWER (2012)PermalinkLicensing, selling and finance in the pharmaceutical and healthcare industries / Martin AUSTIN / Farnham : GOWER (2012)PermalinkLicensing, selling and finance in the pharmaceutical and healthcare industries / Martin AUSTIN / Farnham : GOWER (2012)Permalink
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